Refunds Policy
Refund Policy
Standard Brand Em Products
For standard products purchased from our online store (non-custom items), we will gladly accept returns within 7 days of delivery if you are not satisfied.
All returned items must be:
• Unworn
• Unaltered
• In original condition
• In saleable condition
If the product has already been shipped, it will need to be returned to our facility before a refund is issued.
Refunds will be processed once the item has been received and inspected.
If a return shipment is not possible, a partial refund of up to 50% may be offered at our discretion.
Custom Made Products
Let customers speak for us
from 213 reviewsGreat hat love the design paying homage to the 1oo year Anniversary.
Awesome old school trucker great service prompt efficient.
Great product fast delivery can't complain
Great looking cap fit well cheers
Great cap, the son loves it. Appreciate for school which he loves. Cool design, he loves the mesh backing. Great fit and great price. Highly recommend!
i love the hat only thing that dissapointed me was it fading so quickly sorry about the crappy photo
had the hat for over a year nothing wrong structuraly just a little faded and delivery time was emaculate
Awesome bussiness to deal with online items where ordered and delivered with in days cant beat that👉
Good quality comfortable now every cunt at work wants one so you might get a few customers I sent them your way
Very happy with my jacket ☺️
Have bought from Brand Em previously, awesome hats amazing quality.
Excellent Quality Hat
Embroidery detail is awesome
Plenty of adjustment for a large or small or anywhere inbetween noggin
Very happy with Brand Em's quality and service
Quality product, good people fast delivery thank you